Free shipping on orders over €60
Veloura help
Contact Us
Our support team is here for orders, returns, sizing questions, and anything else you need.
Email Support
For the fastest response, email us directly. We respond to all inquiries within one business day, Monday to Friday.
support@veloura.comResponse Hours
Monday – Friday: 09:00 – 18:00 CET
We aim to reply to all messages within one business day. Messages sent on weekends or public holidays are handled on the next working day.
What We Help With
- —Order status and tracking
- —Returns and exchange requests
- —Sizing advice before purchase
- —Product availability questions
- —Payment or discount code issues
Try the Support Assistant First
Our embedded support assistant can answer common questions about products, sizing, shipping, and returns instantly — at any time of day.
Open Veloura Support Demo →Send a Message
This page is part of the Veloura demo storefront by ForgingApps.